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About Me

Hi, my name is Berni Wilkinson and I have worked within the Dental Industry my whole career.

With over 25 years of experience in UK dentistry, I am passionate about helping new and aspiring Dental Practice Managers and Lead staff progress and build the skills, confidence and systems they need to lead successfully.

 

Through Mentor, I focus on excelling in Compliance and simplifying day-to-day management operations — turning what often feels overwhelming into clarity and control.

 

My goal is to equip tomorrows Practice Managers and Lead Staff to thrive, not just survive, by giving them the tools, insight, and assurance to become leaders and run efficient, compliant, and high-performing practices.

 

Credentials:

  • 26 years Industry experience

  • 20 years management & leadership

  • Almost a decade of experience in multi-site management, operational leadership, business development and strategic planning.

  • Extensive CQC Inspection experience - including Notable Practice recognition.

  • PGDip in Senior Leadership -Combination of academic knowledge and skills and hands-on expertise in senior leadership, customer service and practice management.

  • Strong foundations in Psychology and Counselling - achieving a BSc Honours Degree from Lancaster University in 2016. This allows me to bring a unique perspective to team leadership, collaboration and organisational growth

  • Accreditation and membership of the City & Guilds Management Institute.

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 Services & Pricing

1

Dental Practice Management

  • Training & Mentorship for new and aspiring Dental Practice Managers.

  • Support for Principals without an onsite manager

2

Compliance & CQC Preparedness

  • Mock Inspection with Audit Report

  • Mock Inspection with Corrective Implementation

  • CQC SOS

  • Club Mentor Compliance Membership

(only 10 memberships available)

3

Team Training

Face to Face or Online

Hot topics, including:

  • Complaints Handling

  • Front of House

  • The Patient Journey

4

Tailored Support

Our bespoke support service offers structured, expert guidance designed to restore order and confidence for you and your team, and is tailored to the exact help you require within your practice.

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Client Reviews

Katie - Confident

Fantastic service! Highly recommend!

Mentor provides a professional and personalised service to suit all of your needs.

Thank you for all of your advice and help!

Sally Rippe

Very responsive, helpful and great advice!

Thank you.

Vicky E

Thank you for the consultation for my new Practice Manager role. Myself and my new practice have benefitted from the advice and support over the past few weeks.

We really appreciate the support, clear and helpful guidance.

“Success is not final; Failure is not fatal:
It is the courage to continue that counts.”

Winston Churchill

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