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Services

Providing Everything You Need to Thrive in Dental Practice

Dental Practice Management - Training & Mentorship

Support for new or aspiring Dental Practice Managers, or development for established roles. Management support can also be tailored for principals without a manager.

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Stepping into dental practice management is an exciting opportunity — but it can often be a lonely ‘sink or swim’ and challenging time without the right support. With expert guidance, you will gain the knowledge, structure, and confidence needed to thrive in your role from the very start.​

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You will learn to:

  • Build structured work schedules that drive clarity, focus, and productivity

  • Understand compliance thoroughly — not just the how, but the why behind it

  • Develop your leadership style and motivate your team effectively

  • Establish strong systems and processes to support smooth day-to-day operations

 

This service is available as a comprehensive induction and mentoring programme for new managers, or tailored to specific areas where additional confidence, capability, and clarity are needed.

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Half Day Rate £295

Day Rate £495

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Compliance & CQC Preparedness

Option 1: Mock Inspection:

1 day audit of all operations, systems and paperwork. You will then receive a full audit summary and gap analysis that will allow you to implement the necessary changes within your practice.

£495

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Option 2: Mock Inspection with implementation:

This option includes a 1 day mock inspection as above, followed by a gap analysis completion – and the necessary documentation and operational design to bring you up to CQC readiness.

Usually 2 -3 days

£495 per day

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Option 3: Club Mentor Compliance Membership – Beyond Software

Both of the above, with ongoing support & maintenance.

Compliance software can provide templates and checklists — but it cannot truly support your practice. My service goes far beyond automated guidance, I work with your team to build genuine understanding and competence - because once I can teach you the ‘why’, the ‘how’ becomes so much easier!

Quarterly visits spot real-world compliance gaps software can’t see -

These “small” issues quickly lead to failures across CQC domains — Safe, Caring, Effective, Responsive & Well-Led

With tailored, human support, your compliance isn’t just documented — it’s lived, understood and embedded across your team.

Option 2, plus

  • Monthly check-in call

  • Ongoing day to day support & Access to a private Club Mentor Group.

  • Quarterly on-site visit

 £195 per month

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CQC SOS:

Have you received notification of an inspection & feel unsure whether your practice is fully prepared?

Or already been inspected and now face actions that need addressing quickly and professionally?

Whether you are preparing for an upcoming visit or responding to a recent report, we provide the expert guidance you need to protect you and strengthen your compliance.

From preparation to recovery, we support practices at every stage of the inspection journey — ensuring you feel ready, resilient, and fully compliant.

Day Rate £495

Team Training

Face to face or online.

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Topics include, not limited to:

  • Understanding Compliance – perfect for Head Nurses or New/Aspiring Managers

  • Complaints Handling & Conflict Resolution

  • Front of House excellence & Patient Journey

  • Building Resilience – Currently a hot topic!!

  • Inductions – I can help you onboard with Excellence (half day only)

 

By the hour - £150

Half Day - £295

Business strategy

Tailored Support

Our bespoke support service offers structured, expert guidance designed to restore order and confidence for you and your team, and is tailored to the exact help you require within your practice.

This tailored service can range from:

  • Recruitment support, including interview preparation and structured selection processes

  • Development, enhancement, and organisation of daily operations.

  • Establish defined responsibilities in Job Descriptions, daily schedules, and organised task systems for staff to support smooth, reliable practice operations.

  • Assistance with preparing, documenting, and conducting meetings – practice meetings, performance & disciplinary meetings, huddles & team meetings

  • Targeted operational support to streamline systems and reduce administrative burden

Whether your team is overwhelmed by paperwork or your managers are still growing into their roles, we provide focused, practical support to help your practice operate compliantly and efficiently — allowing you to concentrate on excelling in patient care with complete peace of mind.

 

Half Day £295

Full Day £495

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